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Econet re-opens new-look Bulawayo shop  

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BY OWN CORRESPNDENT

Econet Wireless Zimbabwe on Friday re-opened its refurbished main shop in Bulawayo, which was closed for extensive renovations earlier in April this year, as the company worked at an all-new, customer-centric and eco-friendly design, better suited to deliver a vastly improved customers experience.

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The refurbishment is part of Econet’s ongoing policy of implementing an innovative, one-stop-shop concept that ensures great customer experience while leveraging advanced back-office systems and communication technologies to improve customer service.

The shop, located in the Bulawayo central business district, now has an all-new, completely refurbished interior layout, with a spacious and customer-friendly ambiance, featuring a mix of state-of-the-art, self-service technology and conventional face-to-face counters.

The building’s meeting rooms and office space have also been fully redesigned, with the entire roof of the building now overlaid with solar panels, to ensure clean energy supply for the building.

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Econet chief operating officer Kezito Makuni, speaking at the reopening of the shop, said the new-look shop demonstrates the company’s dedication to continuously delivery improved service to all its customers, as well as Econet’s commitment to the City of Bulawayo and the southern region as a whole.

Makuni said the new shop will offer end-to-end support to Econet customers, ranging from airtime purchases, new SIM purchases and replacements, bill payments, EcoCash and Steward Bank services, as well as the sale of mobile devices, among other things.

“This shop serves more than 20 000 customers every month, who walk through these doors to buy airtime, purchase handsets and SIM cards, and to get support with various queries for services such as Ecocash transactions reversals and the like.

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“We are also excited to announce that the one-stop-shop will also now be hosting a dedicated, High Value Customer section, for priority service experience for our HVCs,” Makuni said.

The new shop is expected to increase multi-sectoral business linkages in Bulawayo and provide communication solutions for various industries in the region.

Econet is a diversified telecommunications and technology company with over 14 million subscribers.

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The Zimbabwe Stock Exchange-listed firm envisions a digitally connected future that leaves no Zimbabwean behind.

Since its establishment in 1998, Econet has built an extensive distribution channel network throughout the country, which has created employment for hundreds of thousands of Zimbabweans and significantly contributed to the country’s public finances through taxation and various levies and other statutory obligations.

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In the community

Avoid nightime movement and stoning elephants, communities told

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BY NOKUTHABA DLAMINI 

Following a recent spate of human-wildlife conflict incidents, Zimbabwe Parks and Wildlife Management Authority spokesperson Tinashe Farawo has urged communities to exercise caution when encountering wild animals.

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Farawo emphasized the importance of avoiding confrontations with elephants, particularly when they encroach into community areas. “We would like to urge members of the communities to avoid throwing stones at elephants,” he said. “This action agitates them, leading to attacks on people.”

In addition to avoiding confrontations, Farawo advised community members to minimize movement at night, as this is when wild animals are most active. “We would like to urge communities to avoid moving at night to minimize casualties,” he said.

Farawo’s comments come after a 79-year-old man from Hwange was killed by an elephant yesterday. The incident is still under investigation by rangers. This is the second fatal incident in the area, following the death of another man who was attacked by an elephant while on his way to work in Hwange town several weeks ago.

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In the community

Population Services Zimbabwe to offer free family planning services in Nkayi

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 BY WANDILE TSHUMA 

Population Services Zimbabwe (PSZ) is set to provide free family planning services in Nkayi District from next week

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The initiative which will run from 15-18, aims to enhance access to comprehensive reproductive health care and empower individuals and couples to make informed choices regarding family planning.

The outreach will kick off on Monday, September 15, at the Sivalo Rural Health Centre (RHC) and its outreach site. This will be followed by activities at various locations each day:

Tuesday, September 16:
Jabulisa at 9:00 AM
Ngabayide at 2:00 PM
Wednesday, September 17:
Sebhumane at 9:00 AM
Nesigwe RHC at 10:00 AM
Thursday, September 18:
Mateme RHC at 9:00 AM
Sembeule at 10:00 AM

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The services offered during this campaign include:

Loop insertion and removal
Implant insertion and removal
Depo Provera injections
Secure and control pills
Emergency contraceptive pills
Counselling on reproductive health issues

 

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Conservation amid crisis: How VFWT adapted to 2024 drought

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BY NOKUTHABA DLAMINI 

The Victoria Falls Wildlife Trust (VFWT) has released its 2024 Impact Report, detailing a year marked by unprecedented challenges due to severe drought conditions across Zimbabwe and much of Southern Africa. The report highlights the organization’s strategic adaptations to support local wildlife and communities during one of the most difficult drought years on record.

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Unlike previous droughts where water scarcity was the primary concern, this year underscored a more complex reality. VFWT Chairperson Bruno De Leo emphasized that the lack of grazing for both wildlife and livestock emerged as an even greater threat. Animals had to venture farther for food, increasing the potential for human-wildlife conflict and competition for dwindling resources. De Leo noted, “The year 2024 underscored the importance of connectivity for wildlife and the need to maintain corridors that allow movement and relieve pressure on natural resources.”

In response to these challenges, VFWT implemented several proactive measures. Collaborating with the rural communities involved in its Herding 4 Hope project, VFWT facilitated early livestock sales to minimize losses and planned for dry-season grazing in more distant areas to conserve energy among livestock. The organization also focused on regenerating boreholes to ensure that villages without adequate water had access to crucial resources.

Notably, VFWT’s Wildlife Disease & Forensics Laboratory made significant strides, establishing itself as a key player in wildlife forensics. In 2024, the laboratory handled over 280 cases and engaged in crucial research on transboundary animal diseases affecting regional wildlife. The lab successfully validated targeted sequencing for species identification using new technologies, reinforcing its capabilities in addressing wildlife crime. Remarkably, the lab played an integral role in international ivory seizure investigations and developed a genetic panel for black rhinos, demonstrating a strong commitment to combatting poaching and ensuring species protection.

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A particularly significant initiative was the launch of a tuberculosis surveillance project for lions within Hwange National Park. Following confirmed deaths from the disease, this project seeks to assess its prevalence among the lion population and understand transmission dynamics. With nine lions set to be sampled in late 2025, the data gathered will contribute to vital conservation knowledge.

The report emphasizes the importance of continued support from donors and stakeholders, enabling VFWT to maintain healthy animal populations and develop sustainable solutions for the future of biodiversity in the region. In a challenging year, the dedication and adaptability of the VFWT team stood out, reinforcing its commitment to conservation and community engagement.

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