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How a flip-flop cost the life of a tour guide:USA tourist narrates the Victoria Falls elephant attack

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BY NOKUTHABA DLAMINI

Conflict between humans and elephants is more intense in Zimbabwe – over 60 people are killed every year. Clashes are particularly frequent in areas close to the national and at times, such tragedies happen during the tour activities.

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On December 23 last year, Jason Hansen, a tourist from the United States of America, together with his family witnessed a tour guide being trampled and gored by one of the domesticated elephants during an elephant ride at one of the tour companies.

The conflict, according to Hansen, happened after one of the tourist’s children dropped a shoe and the elephant attacker’s calf picked it, causing the mother elephant to protect her baby.

Hansen’s family, which included his wife, mother, two children and father in law had just crossed the border to Zimbabwe to tour the Rainforest before proceeding to do their elephant ride activity, which had always been their dream adventure.

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They were met by their guide identified as Mr B, and they finished the tour at 11am before being taken to Elephant and Cheetah Experience venue.

But when they arrived, 30 minutes later, Hansen told VicFallsLive that there was another group arriving at the same time who were apparently late.

“The person in charge had asked us if we would be ok waiting a few minutes while they completed their tour,” Hansen narrated the ordeal leading to the tragic event.

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“They said not more than 30 minutes, but it took them almost one hour before they completed their experience and the elephants were brought back to us.

Before the family in front of us got back the next family had arrived and appeared to be a local family and the man with the local family was arguing very loudly with the staff and I could tell that they were upset that they were being delayed.

To calm the storm, Hansen said the staff then asked them if they did not mind doubling up riders on the elephants so they could accommodate both parties on the five elephants they had for riding, although not happy, they agreed.

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“My mother and I were riding on the first elephant, my daughter and son were riding on the second elephant and the third elephant with two little kids and the local family’s mom,” Hansen said.

“This elephant was also a mother elephant with an eight month old-baby that was following her around, the fourth elephant being the father-in-law and wife and the fifth the elephant had two more people from the local family.  Each elephant had a keeper that was directing the elephants.

Both families were about five minutes into the ride when the incident happened.

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“One of the children on their elephants lost her flip flop. The baby elephant picked up the shoe and was running around with it,”Hansen narrated.

” The keepers on the ground were trying to get her to release it and the baby went under the mama elephant causing the mama to turn sharply and all four people were thrown to the ground.

“The keeper of elephant two with my daughter and son jumped off and hid by a tree and watched as the mother of the child pulled their kid out from under the mama elephant and got away.

” My son and Daughter watched as the elephant picked up the keeper’s body and threw it against a tree and continued to stomp and gore the body and when the mama elephant was done, she came over and all ran into the bush and my son and daughter were alone on the back of elephant as it ran through the trees.

“It eventually stopped at a water hole clearing and their legs were scraped on trees and were splashed with mud by the elephant.

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” My mom and my elephant immediately ran into the forest for about 20 to 30 minutes before the keeper was able to stop it from running.

” It was very painful for my mother in her hips with the jarring of the running and the keeper was using its hook to try to get the elephant under control.”

Hansen said the elephant finally started to head back and the keeper used his cell phone to call back to the others but could not keep it under control.

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” The keeper could not control the elephant and it made its way back to where it found elephant three with daughter and son on it and elephant four with the baby.

” They vocalized and all of them started running again, but their keepers on the ground eventually were able to surround us in the bush and coax the elephants to head back to their caged area.”

For safety, Hansen told VicFallsLive that the elephants had to be caged and some chained

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” I was helped off of the elephant and they were able to coax the elephant to kneel and tried to help my mom off.  Mom fell from the elephant on top of the keeper into the elephant dung and hit her knee hard,”

“They were able to help her up and walked her out of the cage and they then got elephant three to kneel and my daughter and son ran out of the cage.

” My daughter was able to message our tour operator and they messaged Mr B who had driven to the venue and had his car back to the elephant pen and collected the four of us and took us back to the front gate, probably a kilometer from the front gate.

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” None of the staff helped us after we got out of the pen. If Mr B had not arrived, we may have had to figure out a way to walk the distance back to the front gate.”

After, Hansen said there was a medic that checked out his mother for injuries to the knee and took her blood pressure.

” No one from the company came to talk to us, not police or any other authorities came to ask us about what happened, only the transportation company took us back to the border and stayed with us until the Zambian tour representative came to collect us, but this was a very traumatic experience for us especially for my son and daughter having to witness a horrific death.”

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“We felt very bad for the family of the keeper who lost their life because of the mishandling of the entire situation”

Efforts to get comments from the company were fruitless as their mobile number was not reachable.

Hansen said such tragic encounters call for authorities to alert visitors to be made fully aware of the risks involved in interacting with wild animals such as the elephants.

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VicFallsLive editorial policy

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Preamble:

As VicFallsLive and its staff, we commit ourselves to the highest standards of independent journalism.  We serve the public’s right to know in line with Section 20 of Zimbabwe’s donstitution which guarantees this fundamental right in order to allow citizens to make informed decisions and judgments about their society. We pledge to exercise our role with care and responsibility to safeguard public trust in our integrity.

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1.  Accuracy & sourcing

Our first duty is to report accurately. We will take care to evaluate information provided to us and to cross-check it as much as possible before publishing. We will show readers the chain of evidence we have.

1.1 The more serious and controversial a claim is, the more corroboration will be required before it can be published. A single source will not usually be sufficient. Secondary sources like other newspaper reports will be treated with caution, and clearly identified.

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1.2 Anonymous sources will be avoided unless there is no other way to handle a story and there is extensive additional evidence available. Where sources cannot be named, they will still be identified as closely as possible by reference to their organisation, position, relevance to the story or similar safeguards.

1.3 Anonymity will only be granted if the source can persuade us that they have sound reasons for the request. It is not available to people peddling rumour, comment or spin. However, once it has been granted, the newspaper will protect the identity of the source.  

1.4 We will take particular care with information that is passed on to us in furtherance of a particular agenda, and will seek additional corroboration in the light of the motives and interests of a source.

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1.5 Plagiarism will not be tolerated.

1.6 Headlines, captions and posters will fairly reflect the content of articles.

1.7 Special care will be taken with details like numbers, dates, names and words from languages other than English.

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2. Fairness

We will treat the sources and subjects of our reporting fairly, making sure they have a full opportunity to respond to reporting that may affect them.

This means actively seeking out all relevant views and giving people sufficient time to formulate a response. A report can only go ahead without relevant responses if the opportunity to comment has been declined, or if the editor is satisfied that all reasonable measures have been exhausted. In this case, the situation will be explained to readers.

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3. Independence

Our journalistic duty to inform the public trumps all other considerations, whether they are financial, political, personal or any other non-professional interests. This includes the business interests of the platform itself. We will avoid conflicts of interest as well as the appearance of conflicts of interest.

3.1 Editorial material will be kept clearly distinct from advertising or any paid-for content. Any outside support for editorial work, such as through sponsored travel, will be declared in the relevant report.

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3.2 Gifts, favours and freebies will be handled in accordance with the platform‘s policy, which is designed to underline that our goodwill cannot be bought through these means.

3.3 Journalists may only take on outside paid work if it does not impact on their primary responsibilities or create a perception of a conflict of interest, and then only with the permission of the editor.

3.4 Journalists will bear in mind that their private activities can impact on their and the platform‘s reputation. This extends to opinions expressed on public or semi-public social networking platforms.

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4. Minimising harm

We recognise that the media can have a harmful impact on the subjects of our reports, our sources, our audiences and society in general, and pledge to minimise it. We will take particular care when dealing with vulnerable people and groups.

4.1 We will not fuel racism or racist stereotypes and will not tolerate any form of hate speech. However, we will not shy away from reporting issues involving race.

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4.3 We will avoid racial labels unless they are essential to understanding. Similarly, we will avoid other labels that may feed into social prejudices of various kinds, around religion, culture, gender, sexual orientation, HIV status and many others. We will be careful to avoid anything that fuels xenophobia.

4.4 We will take note of social sensitivities around religion, death, the portrayal of nudity, sex and violence, the use of strong language and others. We will not offend these sensitivities gratuitously.

4.5 Any infringement of an individual’s privacy – a right guaranteed by law – must be fully justified by a clear and strong public interest. It must be carefully considered, and proportionate to the level of public interest. We recognise that people in positions of importance or who have sought a life in the public eye have a reduced right to privacy and indeed require greater scrutiny.  

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4.6 We will take great care to avoid the possibility of direct harm to a source.  Where this seems possible, extra steps will be taken to make sure the source understands the dangers and gives informed consent, and steps to mitigate the danger are put in place.

4.7 We will take particular care to avoid harm to children.  While it is important to seek out the views of children, we will not do anything that may expose them to abuse, discrimination, retribution, embarrassment or any other risk. We will make sure that we consult with a parent or guardian about any impact our reporting may have on the child. We will not use sexualised images of children.

4.8 We will take great care when publishing pictures of children, the disabled, and people in difficult circumstances.

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4.9 We will avoid wherever possible publishing photos of corpses or other gruesome pictures which readers may deem offensive. Publication of such photos will only be done when there is a compelling reason to do so.

5.  Reporting methods

We will use open, honest means to gather information. Exceptions can only be made when there is strong public interest in a story and there are no alternative methods available.

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5.1 We will identify ourselves as reporters to potential sources.  We respect the law, and our reporters are required to have a good understanding of relevant legal provisions.  

5.2 We will respect off-the-record and similar arrangements.  Agreements with sources must be clear, and are binding on the newspaper and its journalists.

5.3 We do not pay for information.

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5.4 We do not allow sources to vet our reports before publication. Sometimes, however, it is advisable for reporters to check back to ensure the accuracy of technically complex information, quotes and the like.

5.5 We will keep detailed records of all interviews we conduct, either in note form or preferably as a recording.  

6. Accountability

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We accept the same level of public scrutiny and accountability as we subject others to. At all times, responses to complaints will be generous, helpful and governed by the need to make sure readers get the fullest information available.

6.1 We will correct errors with due prominence as soon as we become aware of them. Errors online will not be invisibly corrected. Instead, a note with the correction will be posted with the original article.

6.2 In addition to corrections of factual errors, the platformoffers the following corrective measures:

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A clarification, where an article may have led to a mistaken impression even though it does not contain factual mistakes;
A right of reply, where a full response was not initially included;
An apology; where justified.

These measures can be used in conjunction, and are at the editor’s discretion.

6.2 We accept the jurisdiction of the Voluntary Media Council

7. General

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7.1 VicFallsLive reviews of artistic work are written fairly, in order to help readers decide what to see and how to understand it. They do not offer an opportunity to degrade or humiliate.  

7.2 Columnists and commentators are expected to write fairly and honestly, but this does not suggest a bar on strongly opinionated writing. Fact and opinion will be clearly distinguishable.  The platform will seek out a wide range of views, including particularly voices not often heard.

7.3 The platform will encourage readers’ involvement in discussion through the feedback on social media pagesetc. Criticism of the platform and its approach is welcome, but basic standards of decency will be enforced.

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7.4 This code applies to all staff. Where there is doubt about how to proceed, journalists must take advice from section heads or the editor.

: Gifts, freebies and outside interests policy

This policy is designed to manage the issue of gifts and freebies, in order to avoid an impression of conflicts of interest impacting on the reputation of VicFallsLive and its staff.

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1. Gifts and freebies:

1.1 In general, staff are not allowed to accept gifts with a value of over $20.

1.2 Gifts can include cash, items of value, loans, travel, hospitality or other things.  Where they are offered for review purposes, tickets to events, books, computer games or similar are not seen as gifts.

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1.3 Where practicable and where it would not cause offence, a gift should be returned promptly and with a polite explanation.

1.4 PR handouts that come into the newsroom or to individual journalists must be handed to the managing editor.  From time to time, s/he will organise an auction in the newsroom, and the proceeds will be donated to a charity.

1.5 An offer of funded or subsidised travel or hospitality for an editorial purposes can only be accepted with the permission of the editor, who will decide which reporter will take up the offer. Such offers will only be accepted if there is a legitimate news story to write, which the paper otherwise would not be able to afford to cover. Where such an offer is accepted, a note at the end of the report will explain the situation.

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1.6 A staffer may not solicit free or discounted food, drink, gifts or similar benefits on the basis of his or her employment as a journalist.

2. Register of interests:

2.1 The managing editor will be in charge of a register of interests, where all editorial staff are required to declare any outside interests, including but not limited to:

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Outside work;
Shareholdings;
Family involvements in business;
Organisational memberships.

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In the community

Painted Dog Conservation and Uncommon bring free coding school to Gwai Valley Primary

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BY NOKUTHABA DLAMINI 

Painted Dog Conservation (PDC), in partnership with technology-driven organisation Uncommon, is set to establish a free coding school at Gwai Valley Primary in Lupane District, marking a new chapter in community empowerment and education.

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Speaking during an interview with VicFallsLive, PDC operations director, David Kuvawoga said the initiative stems from the organisation’s long-term work with local schools through its children’s bush camps.

“In our quest to find solutions to the poaching crisis, and building on the work we’ve done with schools over the years, we identified Gwai Primary as a good location to start a coding school,” he explained. “We partnered with Uncommon, which already runs facilities in Harare and Victoria Falls, to bring this opportunity closer to rural communities.”

The school will be housed in container units equipped with computers and other necessary technology. According to PDC, the project will be led by youths from the Gwai community who underwent year-long training in Victoria Falls and are now prepared to teach children — and adults — the fundamentals of coding.

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“This is not just for schoolchildren,” the operations director said. “Anyone in the community with the passion to learn can join. What matters is the interest and commitment, not formal qualifications.”

Importantly, the programme will be free of charge. Both organisations confirmed that tuition, equipment, and running costs are fully covered through fundraising efforts.

“No one is going to pay a cent,” he said. “Just like our bush camps, which host over a thousand children every year without charge, this coding school is fully funded. All the community needs to do is embrace it.”

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PDC has previously supported communities through projects such as boreholes and gardens, but this marks its first major investment in technology. The director said the initiative has the potential to address unemployment, improve education, and give local youth world-class digital skills.

“Coding is a highly sought-after skill across the world,” he noted. “If young people here can learn it, they can secure jobs or even create employment for others. This is a brick in the foundation of uplifting Lupane, Hwange, and beyond.”

The coding school is expected to open in December at Gwai Valley Primary.

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591 rangers killed in Africa — New report warns of urgent need for Better Protection

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BY NOKUTHABA DLAMINI 

At least 591 rangers were killed in Africa between 2006 and 2021, making the continent the deadliest place in the world for those on the frontline of protecting wildlife. This stark statistic was revealed by conservation charity Tusk in a press statement issued to mark World Ranger Day, warning that without urgent reforms, more lives will be lost — and Africa’s biodiversity will pay the price.

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“Being a ranger extends far beyond conservation. You are educators, community leaders, researchers, mentors and protectors of cultural and historical heritage, yet this remains one of the most dangerous jobs on Earth,” said Prince William, Tusk’s Royal Patron, in a video message to rangers.

Despite their sacrifices, fewer than 40% of rangers worldwide have access to life insurance, and only 63% receive basic medical services. Many are still underpaid, under-equipped, and exposed to deadly risks from armed poachers, human-wildlife conflict, and hazardous terrain.

Nick Bubb, CEO of Tusk, said: “Too many rangers risk their lives without even the most basic protection. If we are serious about delivering the global biodiversity targets, we must further professionalise the ranger role – with insurance, fair pay, and recognition – so that it becomes a career young Africans aspire to join.”

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The White Paper, Protecting Rangers to Protect Nature, stresses that Africa currently has just 65,000 active rangers — far short of the 345,000 needed to meet international biodiversity targets, including the 30×30 goal to protect 30% of land and seas by 2030.

Louise de Bruin, CEO of the Game Rangers Association of Africa, added: “Our priority is to stand with rangers on the ground and support the organisations that employ them. The RWSI gives us a practical way to listen to rangers, assess their needs, and work alongside partners to improve welfare standards.”

The statement calls for governments, donors, and conservation organisations to embed reforms through the Ranger Welfare and Standards Initiative, launched last year. Measures include affordable insurance, professional training, fair pay, and continent-wide emergency systems to ensure no ranger is left vulnerable.

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Senior ranger Benson Kanyembo from Zambia captured the human cost: “Ranger recruitment is low because the job, as it stands, is not attractive enough. Rangers face extreme personal risk while their families live one accident or illness away from destitution. This is not acceptable.”

The report concludes that protecting rangers is inseparable from protecting nature. Without them, Africa risks losing not only its iconic elephants, rhinos, and lions — but also the ecosystems that provide food, water, and livelihoods for millions.

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