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Retailers send Mnangagwa SOS as shops continue shutting down over operational woes

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BY ZIMLIVE

The Confederation of Zimbabwe Retailers (CZR) has implored President Emmerson Mnangagwa to intervene and save the sector which has seen various formal retail and wholesale businesses closing shop countrywide due to operational challenges.

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In a statement on Sunday, CZR president Denford Mutashu said the continued closure of formal retail and wholesale businesses is a direct consequence of the tough economic environment that has consistently failed to support formalised sector players who face stiff competition from informal businesses and vendors the majority of whom have no tax obligations to deal with.

Mutashu said his association was concerned that authorities continue to downplay the crisis.

“The recent closure of several outlets under the N. Richards Group, coupled with Spar Zimbabwe’s painful decision to shut down Queensdale Spar, Choppies Zimbabwe’s exit from the market, and Mahommed Mussa’s significant reduction of shop space by 60%, highlights the growing crisis.

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“As the representative association for these and other brands, CZR is alarmed that while formal businesses face enormous challenges, the authorities continue to present a different picture of the operating environment,” he said.

Given the situation, Mutashu said, only President Mnangagwa can rescue the troubled sector.

“CZR therefore calls for urgent intervention from His Excellency, President Emmerson Dambudzo Mnangagwa, to rescue what remains of the formalized retail and wholesale sector,” said Mutashu.

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He said the sector was in urgent need of rescue.

“While CZR acknowledges the continued support from the Ministry of Industry and Commerce, it is clear that the root causes of these challenges are fiscal and monetary in nature. These require urgent and decisive action to ensure the survival of formal businesses.

“CZR therefore appeals to the Presidium to prioritize interventions aimed at saving jobs and mitigating the ongoing wave of shop closures and retrenchments,” he said.

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National

Zimbabwe export surge, diaspora inflows mask funding gaps in foreign affairs sector

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BY STAFF REPORTER 

Zimbabwe is seeing strong gains in export earnings and diaspora remittances, but lawmakers warn chronic underfunding is undermining the country’s diplomatic and economic ambitions.

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Parliament heard that remittances reached about $1.8 billion by the third quarter of 2025, while exports rose sharply, helping cut the trade deficit. Lawmakers said the diaspora remains “a vital source of foreign exchange, directly contributing to the enhancement of the nation’s foreign reserves and overall economic stability.”  

However, MPs said financial constraints are weakening the institutions meant to sustain that growth. The Zimbabwe Foreign Services Institute received only a fraction of its budget, limiting recruitment and training.

“The staffing shortfall has inevitably affected operational efficiency and the institute’s ability to discharge its core mandate,” the committee report noted.  

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Lawmakers warned that without consistent funding, gains in exports and diaspora engagement could stall, particularly as Zimbabwe pushes toward an export-led economy.

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Government pushes vaccines drive as MPs warn of rural access gaps, misinformation

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BY NOKUTHABA DLAMINI 

Zimbabwean lawmakers have called for urgent action to close immunisation gaps, warning that rural communities remain vulnerable due to weak access and persistent misinformation.

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Speaking during Africa Vaccination Week, MPs said vaccines remain “among the most effective, equitable and transformative public health interventions,” but coverage remains uneven.  

“Persistent gaps endure, particularly in rural and underserved areas where barriers of access, awareness and trust continue to impede full immunisation coverage,” one legislator told Parliament.  

Lawmakers urged stronger investment in cold-chain systems and public engagement campaigns, stressing that immunisation is not just a health issue but “a strategic development imperative” tied to productivity and national growth.  

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EcoCash bill splitting signals rise of social commerce in Zimbabwe

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BY STAFF REPORTER

EcoCash’s latest bill-splitting feature on its Super App is not just a product upgrade, it is part of a broader shift towards “social commerce,” where financial transactions are embedded directly into everyday conversations.

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Traditionally, sending money has been a deliberate, separate action: open the app, enter details, confirm payment. But with EcoCash’s integrated chat environment, that process is being redefined. Payments now happen in the same space where decisions are made — within conversations among friends, families and colleagues.

This development, which is being driven by Sasai Fintech, a subsidiary of Cassava Technologies, result is a more natural flow between communication and commerce.

This model, often referred to as chat-first payments, is gaining traction globally. Platforms such as Venmo in the United States and Revolut in Europe have popularised the idea of embedding payments into social interactions, allowing users to split bills, request funds and settle expenses within a messaging context.

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EcoCash’s move signals that Zimbabwe is aligning with — and in some ways accelerating — this global trend.

Unlike many mature markets where card-based payments dominated before social features were layered on, Zimbabwe’s mobile-first ecosystem provides a different foundation. Mobile money is already deeply embedded in daily life, making it easier to integrate financial services into conversational platforms without requiring a behavioural overhaul.

By placing bill-splitting within its chat interface, EcoCash is effectively turning conversations into transaction points. A group discussing dinner plans can now split the bill instantly. Colleagues organising transport can settle contributions in real time. Families coordinating school fees or groceries can move from agreement to payment without leaving the chat thread.

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This convergence of messaging and money is at the heart of social commerce.

From a strategic standpoint, the implications are significant. Each conversation has the potential to generate multiple transactions, increasing activity on the platform while strengthening user engagement. Payments become less of a task and more of a seamless extension of communication.

Industry analysts note that this model tends to drive higher transaction frequency and user retention, as financial interactions become habitual rather than occasional. For EcoCash, the bill-splitting feature is a practical entry point into this space, simple enough to encourage adoption, yet powerful enough to shift behaviour.

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