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Rampant abuse of workers at Chinese-owned coal mines in Hwange exposed

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BY NOKUTHABA DLAMINI

Twenty-seven-year-old Kudakwashe Nengomasha says he is struggling to live with the humiliation of being assaulted by his former work supervisor in front of friends and workmates over a minor dispute.

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Nengomasha, who was employed as a machine operator at the Chinese-owned Zhong Jian mine in Hwange, Matabeleland North, until January 12 this year when the embarrassing incident took place, said besides the injuries, the assault was a gross attack on his dignity.

According to his workmates, Nengomasha was viciously attacked by his Chinese supervisor only identified as Zhuang, following a dispute.

Zhuang is alleged to have started splashing him with water and when Nengomasha tried to challenge the provocation, he was viciously attacked.

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Contacted for comment, Nengomasha said he was still traumatised to relate the incident and the subsequent ordeal he went through after he was summarily dismissed from his job following the incident.

However, his former workmates were willing to tell his story.

A month-long investigation by The Standard in collaboration with Information for Development Trust (IDT), a non-profit organisation helping journalists probe corruption and bad governance in Zimbabwe and Southern Africa, revealed that the abused machine operator’s shocking experience at the hands of his supervisor was not an isolated  incident at the Chinese- owned coal mines in and around Hwange.

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A number of victims have come forward to narrate a wide range of abuse cases and flouting of labour laws at the two foreign-owned coal mines in the province.

Nengomasha’s ex-employer, Zhong Jian is a Chinese- owned company that has been operating a coal mine on the outskirts of Hwange since 2018.

The Hwange area has seen the mushrooming of Chinese owned coal mines since 2017 after the government dished out special grants as part of its strategy to grow the mining industry to US$12 billion by 2023.

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Zhong Jian, whose operations are primarily open cast coal mining, has an estimated 300 workers according to workers’ committee representatives.

A member of the workers committee who spoke on condition of anonymity to protect his job and that of Nengomasha, who is now employed by another Chinese – owned coal mine, said the brutal assault was a tip of the iceberg.

“It was at 12 noon during our lunch hour when Kudakwashe clashed with our supervisor at the water point.

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“The supervisor started splashing him with water without any provocation and Kudakwashe pleaded with him to stop,” he said.

“In anger, Kudakwashe tried to retaliate, but the supervisor got agitated and started pelting him with stones.”

The workers’ committee member said Zhuang then seized his badly injured subordinate and pounded him with fists, until his workmates intervened.

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Zhuang is alleged to have ordered Nengomasha to leave the mine premises immediately and he reported the assault at Hwange Police Station before going to St Patrick’s Hospital to seek a medical report which, he said, was handed over to the police.

On January 13, Nengomasha was again heavily assaulted by the same supervisor after reporting for work, according to the union leader not named for fear of victimisation. This was despite an existing police report.

The investigations also revealed that Zhong Jian’s human resources department advised Nengomasha to report the second case to the police.

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Zhuang is yet to be arrested for the crime according to police sources.

Matabeleland North police were evasive when reached for comment.

Provincial police spokesperson Inspector Glory Banda said the case was sensitive because it involved a foreign national.

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“I am not allowed to comment on such sensitive issues regarding foreign nationals and our internal officers,” Banda said.

Workers at both Zhong Jian and Zimbabwe ZhongXin Coking Company (ZZCC) said the cases of assault are common, and have on several occasions gone unreported as workers fear losing their jobs.

Another worker, who spoke on condition of anonymity, said the extent of assaults at the companies varied and the contributing factors, according to workers, are based on racial differences and language barriers and “is a way used by their superiors to relieve stress”.

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“Somebody can be hit for failing to understand basic Chinese words, especially this guy who assaulted Nengomasha is in the habit of mistreating people on such grounds,” the worker added.

“They also insult people after getting frustrated because these guys (Chinese) have their own way of doing things so they get frustrated when we apply our skills, even though the results will be the same.

“To them it becomes a problem that many of us have paid for and we have kept quiet because if you challenge them, you are immediately fired.”

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In November last year, an employee at the company’s welding department allegedly sustained a fracture on his thumb after being hit by a grinder and during his off sick days, he was informed by a supervisor that he should not bother to report to work anymore.

Efforts to reach out to the victim were, however, fruitless as he called off the interview a few minutes before it was set, saying he feared for his safety.

In the mechanical department, another worker was said to have been electrocuted while switching on the generator to wash company cars.

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Witnesses said the worker was rushed to a local hospital where he was admitted for two weeks, and when he came back, he was told by his superiors that his services were no longer required.

In addition to the injuries-related dismissals at the Chinese-owned mines, the workers union representatives also outlined several other abuses such as being dismissed for unclear reasons; lack of safety and poor working conditions at the workplace; lack of protective clothing, and poor salaries.

“They can tell you to go back to the gate, and the reason could be that they want to downsise the work force,” one worker’s representative from Zhong Jian said.

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“They just do this without any documentation and all these unjustified dismissals don’t go through the human resources (HR) department,” a ZZCC representative added.

Frustrated workers said even the HR departments had no power to confront their superiors.

“They tell us that the Chinese have the final say so they can’t question any abuse related to assaults, dismissals and poor salaries,” a workers’ representative said.

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Workers at Zhong Jian said such cases were common at the mine, which supplies the Zimbabwe Power Company (ZPC) with coal.

“We are routinely assaulted for failing to understand instructions that are issued in Chinese,” said one employee.

“Even our fathers were not treated this badly by the colonialists.”

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A Zhong Jian driver, who spoke anonymously out of fear of victimisation, said their income was not reflective of the profits the business enjoyed selling coal to ZPC.

“When it comes to the ZPC, normally our shunting department has 23 trucks per float and each truck has a capacity to carry 23 tonnes which are sold at US$33 each, which means that we receive US$ 759 per truck load,” the driver said.

“So the profits are huge especially considering that we have three eight hour shifts per day, but they are failing to pay us accordingly.”

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For instance, the National Employment Council (NEC) for the mining industry stipulates that the least paid workers in grade one should be paid US$ 192.28 and ZW$ 12 000, but an investigative survey among the workers in this grade showed they are paid between $30 000 and $35 000 with a foreign currency component of US$50 which only started last month in April.

The workers at both mines, Zhong Jian and ZZCC situated 4.5 kilometers from Lukosi Turn-off along Bulawayo – Victoria Falls highway claimed that they were not provided with adequate personal protective equipment (PPE) as they were issued with one work suit and a pair of shoes twice a year, which they said were of poor quality and only last them six months.

Kurebwa Jabangwe Nomboka, National Mine Workers Union of Zimbabwe president, said the grievances of workers at Zhong Jian and ZZCC were common among Chinese – owned mines across the country.

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“We have had to deal with the resistance by the Chinese employers who do not want to adhere to our labour laws by addressing the issues at NEC level where we have pending cases awaiting redress,” Nomboka said.

“The problems we are facing with regards to violation of labour rights include non-remittance of trade union dues, arbitrary dismissals, non-payment of allowances, and underpayment of wages and non-payment of the US dollar portion of wages by companies like Zimberly Mine, ZZCC and Dinson.”

He said the situation was worsened by interference from Zanu PF officials, who negotiated with Chinese mine owners to pay wages that were lower than the gazetted minimum wage.

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Nomboka said mines routinely scrapped contracts of employees, who complain of ill-treatment as they took advantage of the high unemployment rate in Zimbabwe, which means they can easily replace workers.

“When my paralegal visited NEC mining to register the cases, he was told that some of the employers do not even bother to attend hearings as they have total disdain for our labour laws,” he said.

“They behave as if they have been granted special immunity to our labour laws.

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“So as much as we might want to see compliance and treatment worthy of human dignity from these Chinese employers, more needs to be done given the fact that our government is not doing anything to stop them from their malpractices.

“The only remedy available to us is to expose these irregularities at the international level so that it is Zimbabwe, which will be censured for such violations.”

At Zhong Jian, a Chinese official who identified himself as Michael said he was not interested in discussing any affairs of their company.

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“Why do you keep troubling us?” the official answered through their mobile number offered on the company’s website.

“What is your matter, I am not interested in talking to you and what Zhong Jian does, please leave me alone.” he said before abruptly ending the conversation.

The ZZCC telephone lines were not answered on several occasions.

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Mines and Development minister Winston Chitando encouraged workers in the mining sector to report all forms of abuse to their districts and provincial labour and mines offices for the government to take action.

“Sometime last year government launched what we called the Responsible Mining Initiative and it was a new initiative that was adopted by Cabinet where it became a requirement for all mining companies to take place in compliance with the laws of the country be it labour laws, marketing of products in formal channels, immigration laws and all the laws of the country,” Chitando told The Standard.

“Now having said that, if there are any incidents of that nature, they should be brought up to government and to my ministry and they should also report to the Ministry of Labour as they have structures, which stretch to provincial and district labour, mines and public relations officers who will act where cases of this nature have happened because they are unacceptable as all mining should take place in compliance with various laws of the country and if they are reported, necessary action will be taken.”

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National

EcoCash bill splitting signals rise of social commerce in Zimbabwe

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BY STAFF REPORTER

EcoCash’s latest bill-splitting feature on its Super App is not just a product upgrade, it is part of a broader shift towards “social commerce,” where financial transactions are embedded directly into everyday conversations.

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Traditionally, sending money has been a deliberate, separate action: open the app, enter details, confirm payment. But with EcoCash’s integrated chat environment, that process is being redefined. Payments now happen in the same space where decisions are made — within conversations among friends, families and colleagues.

This development, which is being driven by Sasai Fintech, a subsidiary of Cassava Technologies, result is a more natural flow between communication and commerce.

This model, often referred to as chat-first payments, is gaining traction globally. Platforms such as Venmo in the United States and Revolut in Europe have popularised the idea of embedding payments into social interactions, allowing users to split bills, request funds and settle expenses within a messaging context.

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EcoCash’s move signals that Zimbabwe is aligning with — and in some ways accelerating — this global trend.

Unlike many mature markets where card-based payments dominated before social features were layered on, Zimbabwe’s mobile-first ecosystem provides a different foundation. Mobile money is already deeply embedded in daily life, making it easier to integrate financial services into conversational platforms without requiring a behavioural overhaul.

By placing bill-splitting within its chat interface, EcoCash is effectively turning conversations into transaction points. A group discussing dinner plans can now split the bill instantly. Colleagues organising transport can settle contributions in real time. Families coordinating school fees or groceries can move from agreement to payment without leaving the chat thread.

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This convergence of messaging and money is at the heart of social commerce.

From a strategic standpoint, the implications are significant. Each conversation has the potential to generate multiple transactions, increasing activity on the platform while strengthening user engagement. Payments become less of a task and more of a seamless extension of communication.

Industry analysts note that this model tends to drive higher transaction frequency and user retention, as financial interactions become habitual rather than occasional. For EcoCash, the bill-splitting feature is a practical entry point into this space, simple enough to encourage adoption, yet powerful enough to shift behaviour.

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Zimbabwe’s diplomatic ‘House of Cards’ exposed as funding crisis hits missions

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File footage retrieved online

BY WANDILE TSHUMA

Zimbabwe’s push to rebrand itself on the global stage is being undermined by a deepening funding crisis that has left key diplomatic missions in disrepair and staff facing eviction threats, lawmakers have warned.

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A parliamentary report presented on Tuesday  shows a stark disconnect between rising foreign currency inflows and the deteriorating state of the country’s embassies abroad. While diaspora remittances surged to nearly $1.8 billion in the first three quarters of 2025 and exports jumped 27%, Treasury released only about 60% of the Foreign Affairs Ministry’s budget.  

The shortfall, equivalent to over ZWG1.2 billion, has “critically hampered” operations and stalled infrastructure upgrades at missions meant to anchor Zimbabwe’s international presence, according to the Portfolio Committee on Foreign Affairs.

“The substandard condition of missions… projects an image of resource scarcity and neglect,” the report said, singling out the embassy in Japan as emblematic of the decline.  

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Renovation delays in key capitals such as London and Berlin, alongside stalled construction projects in Abuja, have eroded Zimbabwe’s diplomatic standing, lawmakers said. The ministry failed to meet targets to renovate or construct properties, missing at least five planned upgrades by September 2025 due to lack of funds.  

Members of Parliament warned that the deteriorating infrastructure risks sabotaging the government’s “Brand Zimbabwe” campaign, which seeks to attract tourists, investors and trade partners.

“If we want to attract investment and build strong relations, we must present ourselves in a dignified and professional manner,” one lawmaker said during debate, adding that underfunded embassies “do not present the actual face of the country.”  

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The crisis extends beyond bricks and mortar. MPs said erratic funding has disrupted day-to-day operations, leaving missions struggling with basic costs such as fuel, ICT support and staff welfare. In some cases, diplomats abroad face “evictions and lockouts” due to unpaid expenses, Parliament heard.  

Underfunding has also weakened Zimbabwe’s ability to assist its citizens overseas and curtailed its participation in global diplomacy. “Underfunded embassies are often unable to assist globally dispersed citizens, even in emergencies,” another MP said.  

The situation has created what analysts describe as a fragile diplomatic architecture — one buoyed by strong economic inflows from the diaspora and export growth, yet hollowed out by fiscal constraints.

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The committee noted that while Treasury has provided average monthly reimbursements of about $6.3 million to support missions, the funding gaps have “compromised the Ministry’s performance” and delayed critical projects.  

This contradiction is particularly striking given the government’s emphasis on economic diplomacy. Export earnings reached $8.57 billion between January and November 2025, sharply narrowing the trade deficit, while tourism campaigns under the “Brand Zimbabwe” banner have boosted international arrivals.  

Yet lawmakers cautioned that without adequate and timely funding, these gains could be undermined.

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“Funding must not be allocated on paper. It must be released on time. Without that, even the best plans will fail,” one MP said.  

The committee urged Treasury to prioritise full and timely disbursements to restore Zimbabwe’s diplomatic infrastructure, warning that continued neglect could damage the country’s global image and weaken its ability to compete for investment.

“Embassies are the face of the nation,” the report concluded. “Without resources, that face risks becoming a liability rather than an asset.”

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In the community

Zimbabwe moves to support human-wildlife conflict victims

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BY NOKUTHABA DLAMINI

Cabinet has officially approved a transformative National Wildlife Policy, marking the first major overhaul of the sector’s regulatory framework in over three decades.

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For the communities of Matabeleland North—from the elephant-dense corridors of Hwange to the tourism heartbeat of Victoria Falls—the policy promises a radical shift in how local people coexist with and benefit from the country’s natural heritage.

Presented by Finance minister Mthuli Ncube on Tuesday, the new policy acknowledges that the wildlife sector has been “remarkably transformed” since the current laws were enacted in 1992.

The updated framework seeks to align Zimbabwe with modern international best practices, moving toward a “vibrant wildlife-anchored economy” that directly supports national development.

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For residents of Hwange and Victoria Falls, the most critical breakthrough is the policy’s explicit focus on human-wildlife conflict (HWC).

The framework provides for the implementation of the Human-Wildlife Conflict Relief Fund, specifically designed to provide benefits and support to victims of wildlife encounters.

This is paired with new regulations for CAMPFIRE (Communal Areas Management Programme for Indigenous Resources) and the establishment of dedicated wildlife corridors to reduce dangerous interactions between animals and human settlements.

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The policy is built upon 10 strategic pillars, including community-based natural resources management and the equitable sharing of benefits.

Crucially, the government now recognises wildlife as a “public resource,” with the policy aiming to support devolution and enhance “active community participation.”

This ensures that present and future generations in Matabeleland North are not just neighbours to the game reserves, but active stakeholders in its socio-economic success.

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However, community members say the success of the policy will depend on how effectively benefits are devolved to grassroots level.

“We have heard policies before, but what matters is whether the money reaches us,” said a Hwange villager, Eslina Ndlovu from Nemanhanga. “Our schools are struggling, some do not even have adequate classrooms or learning materials. If wildlife revenue is coming from our areas, it should help improve our education system.”

Another villager,Joseph Mwembe from Vukuzenzele village under Chief Mvuthu, echoed similar sentiments, calling for investment in health services. “We are living with wildlife every day, but our hospitals are not equipped. We don’t have proper referral hospitals or machines. If this policy is serious about supporting communities, then we must see that money building clinics, equipping hospitals, and improving services here in Matabeleland North,” he said.

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Villagers stressed that without tangible improvements in infrastructure and social services, the policy risks falling short of its intended impact.

“If communities do not benefit in real terms, then it defeats the whole purpose of calling wildlife a national resource,” added Ndlovu.

The policy also introduces measures for fisheries conservation and the protection of indigenous plant species, with strict penalties for violations that threaten resource sustainability.

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