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Tourism and Environment

Victoria Falls’ luxurious The Palm River Hotel opens    

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BY NOKUTHABA DLAMINI

The US$24.6 million luxurious The Palm River Hotel in Victoria Falls has opened its doors to guests in a major boost for the resort city’s hospitality landscape.

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The Palm River Hotel, which is owned by Old Mutual Zimbabwe, is part of the diversified financial services giant’s diversification to more resilient sectors of the economy such as mining, energy, agriculture and tourism as well as hospitality.

The four star hotel facility overlooks the mighty Zambezi River and is one of the biggest hospitality facilities built in Victoria Falls in the last 20 years.

It is a partnership between Old Mutual and Spencer Creek, a hotel operator that runs the luxurious Ilala Lodge in Victoria falls.

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The Palm River Hotel boasts 73 rooms, including a large presidential suite, honeymoon suites and one private villa.

Its location from the falls upstream of the majestic Victoria Falls means that on a clear and quiet day, guests will be able to hear the thunder and see the spray from their rooms

Old Mutual Group chairman Kumbirai Katsande said the facility had created employment for locals and skilled people.

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“The Palm River project offers an opportunity for solid returns and value preservation for our valued clients,” Katsande said.

“It has also opened doors of employment to highly-skilled and energetic people, who are passionate about the town and the hospitality industry”.

Dumisani Muhlwa, the chief finance officer for Old Mutual Rest of Africa, said Palm River Hotel would play a major role in the rejuvenation of Zimbabwe’s tourism industry.

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“Zimbabwe is our biggest operation on the African continent outside of South Africa,” Muhlwa said.

“We as a group have been here for over 100 years and are firmly embedded in the fabric of the country.

“We have over those 100 years invested into some of the most iconic initiatives the country has seen and we will continue to do so for the good of our policyholders, shareholders and the country at large.

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“Palm River Hotel is going to become an iconic landmark in this amazing wonder of the world and in the rejuvenation of the tourism industry of this amazing country and we are very excited to be involved in its development.

“We are proud to be playing our part in the development of the economy”

Old Mutual Investment Group MD Marjorie Mayida said the financial services giant was diversifying its portfolio from one largely made of buildings in major cities anchored on insurance to private infrastructure and equity investments.

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“The organisation is now diversifying and venturing into private infrastructure and equity investments, specifically in the energy sector,” Mayida said.

“The group is also seeking to increase some of its exposure to the tourism and education sectors”.

Guests at The Palm River Hotel will enjoy its river frontage, allowing them to see wildlife drinking from the mighty Zambezi.

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They can also canoe on the river and enjoy a wide variety of other adventure activities available in the Victoria Falls area.

Pia Theisen, The Palm River Hotel public relations officer, said 31 rooms were ready for occupation by guests while the rest would be completed in April next year.

Pictures:  The Palm River Hotel

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Victoria Falls Safari Collection wins top honours at 2025 AZTA awards

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BY NOMMY VUMA

The Victoria Falls Safari Collection, operated by the Africa Albida Tourism hospitality group, has reaffirmed its leadership position in Zimbabwe’s tourism sector after two of its properties once again claimed top honours at the 2025 Association of Zimbabwe Travel Agents (AZTA) Awards held at Hyatt Regency Harare TheMeikles on 06 September.

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For a remarkable 27th consecutive year, Victoria Falls Safari Lodge was voted Best Safari Lodge in Zimbabwe, while Lokuthula Lodges won Best Self-Catering Facility in Zimbabwefor the 11th year, highlighting the collection’s consistent delivery of world-class hospitality.  Lokuthula Lodges was also recognised as First Runner-Up in the Best B&B / Guesthouse category, highlighting its broad appeal.  To complement these awards, Victoria Falls Safari Collection Sales Executive Wendy Bourne was honoured with the Best Voluntary Service Award for the 12th time, recognising her outstanding commitment to supporting the travel trade.

“These awards bear witness to the dedication and passion of our entire team, whose commitment to excellence ensures that our guests continue to enjoy unforgettable experiences in Victoria Falls,” said Managing Director Nigel Frost. “We are humbled by the trust and confidence our industry partners continue to place in us, and we are inspired to keep striving for even higher standards.”

The awards come at a time of growth for the Victoria Falls Safari Collection. Following the successful launch in April 2025 of Queen Nandi Place, a multi-purpose venue for upmarket meetings and events, the collection is preparing to unveil additional MICE facilities, including two breakaway rooms and a catering area designed to be used for various events.  

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Ross Kennedy, Director and Founder, added: “For Victoria Falls Safari Lodge to be voted Best Safari Lodge in Zimbabwe for 27 consecutive years is a truly remarkable achievement, and it reflects the unwavering support of the travel trade as well as the loyalty of our guests. At the same time, Lokuthula Lodges continues to shine as Zimbabwe’s favourite self-catering facility, highlighting the diversity of our collection. As we expand our offerings with new world-class MICE facilities, we remain committed to innovation, sustainability, and enhancing the appeal of Victoria Falls as a destination for both leisure and business travellers.”

The Victoria Falls Safari Collection comprises Victoria Falls Safari Lodge, Victoria Falls Safari Club, Victoria Falls Safari Suites, Lokuthula Lodges, Victoria Falls Safari Spa, The Boma – Dinner & Drum Show, and Queen Nandi Place, all located on the Victoria Falls Safari Lodge estate just 4km from the natural world wonder.

Hosted annually, the AZTA Awards are recognised as one of Zimbabwe’s most prestigious travel industry accolades, with winners voted for by travel agents across the country.

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Conservation amid crisis: How VFWT adapted to 2024 drought

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BY NOKUTHABA DLAMINI 

The Victoria Falls Wildlife Trust (VFWT) has released its 2024 Impact Report, detailing a year marked by unprecedented challenges due to severe drought conditions across Zimbabwe and much of Southern Africa. The report highlights the organization’s strategic adaptations to support local wildlife and communities during one of the most difficult drought years on record.

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Unlike previous droughts where water scarcity was the primary concern, this year underscored a more complex reality. VFWT Chairperson Bruno De Leo emphasized that the lack of grazing for both wildlife and livestock emerged as an even greater threat. Animals had to venture farther for food, increasing the potential for human-wildlife conflict and competition for dwindling resources. De Leo noted, “The year 2024 underscored the importance of connectivity for wildlife and the need to maintain corridors that allow movement and relieve pressure on natural resources.”

In response to these challenges, VFWT implemented several proactive measures. Collaborating with the rural communities involved in its Herding 4 Hope project, VFWT facilitated early livestock sales to minimize losses and planned for dry-season grazing in more distant areas to conserve energy among livestock. The organization also focused on regenerating boreholes to ensure that villages without adequate water had access to crucial resources.

Notably, VFWT’s Wildlife Disease & Forensics Laboratory made significant strides, establishing itself as a key player in wildlife forensics. In 2024, the laboratory handled over 280 cases and engaged in crucial research on transboundary animal diseases affecting regional wildlife. The lab successfully validated targeted sequencing for species identification using new technologies, reinforcing its capabilities in addressing wildlife crime. Remarkably, the lab played an integral role in international ivory seizure investigations and developed a genetic panel for black rhinos, demonstrating a strong commitment to combatting poaching and ensuring species protection.

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A particularly significant initiative was the launch of a tuberculosis surveillance project for lions within Hwange National Park. Following confirmed deaths from the disease, this project seeks to assess its prevalence among the lion population and understand transmission dynamics. With nine lions set to be sampled in late 2025, the data gathered will contribute to vital conservation knowledge.

The report emphasizes the importance of continued support from donors and stakeholders, enabling VFWT to maintain healthy animal populations and develop sustainable solutions for the future of biodiversity in the region. In a challenging year, the dedication and adaptability of the VFWT team stood out, reinforcing its commitment to conservation and community engagement.

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ZTA gears up for tourism month with significant expo in Mutare

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BY STAFF REPORTER 

Zimbabwe Tourism Authority (ZTA) is poised for a vibrant September as it kicks off Tourism Month activities, highlighted by the highly anticipated Sanganai/Hlanganani Kumbanayi Tourism Expo in Mutare.

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This year’s event set for the 10th to the 12th of this month is set to showcase the country’s diverse tourism offerings and foster investment opportunities.

At a press conference held today in Harare and shared by the ZTA on X, Barbara Rwodzi, the Minister of Tourism and Hospitality Industry, expressed optimism regarding this year’s edition, asserting that it will be a “resounding success.”

The Expo features a robust lineup of activities, attracting participation from 83 international buyers from key source markets, 11 local buyers, and a total of 411 registered exhibitors.

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Minister Rwodzi emphasized the ongoing infrastructure upgrades in Manicaland, which include improved road conditions, the refurbishment of the Grand Reef Aerodrome, daily flights operated by Air Zimbabwe, and a luxury train service connecting Harare and Mutare. These enhancements are anticipated to stimulate job creation and promote long-term economic growth.

Joined by Deputy Minister, Tongai Mnangagwa, Rwodzi acknowledged the role of the media in amplifying the visibility of the Expo and urged for continued coverage to maximize outreach.

In addition to the Expo, Tourism Month will feature a Tourism Symposium, various sports tourism activities, including a marathon, and celebrations for World Tourism Day, marking September as a pivotal moment for Zimbabwe’s tourism sector.

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