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Fire hell in Hwange scars young victims for life

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BY FARAI SHAWN MATIASHE

PICTURES BY KB MPOFU

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Six year-old Lincoln Tomu ambles towards his mother, Gloria Tomu, who is seated on the verandah of their home in Hwange, a town in Matabeleland North province in northwestern Zimbabwe.

It is a stiflingly hot afternoon in February.

Just before reaching Tomu (46), Lincoln starts rubbing the itchy burn scars that are visible on his lower legs and feet.

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“This is what my son is going through. He is in trouble,” says Tomu, holding back her tears.

Her son was burnt in an underground coal seam fire in September 2021 while with his grandmother.

“They did not know that the ground was hot,” says Tomu.

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“He stepped into a crack in the road. He got trapped and burnt his legs.

“He was rescued by a Good Samaritan after his grandmother called for help.”

Lincoln, who was in preschool at the time of the incident, was seriously injured and ended up staying in Hwange Colliery Hospital, a public healthcare institution, for two months. He still struggles to walk properly.

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This part of Matabeleland North is home to the partly state-owned Hwange Colliery Company as well as seven other coal mining and coking companies.

It is the heart of the coal industry in Zimbabwe.

Clouds of black dust rise into the air each time a heavyweight truck loaded with coal rumbles into the premises of the colliery.

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According to the Worldometer website, Zimbabwe had 553 million tonnes of proven coal reserves in 2016.

President Emmerson Mnangagwa and his government aim to have a US$1 billion coal mining industry as part of a US$12 billion mining economy by 2030.

They want to use coal to boost power generation and reduce the constant shortages of electricity that plague the country.

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The fire below

Underground coal seam fires have been causing damage and even death in Hwange since late last year throughout the concession area where the colliery operates.

They have been burning for years and cause the ground to be unstable, putting the lives of people, particularly children, and livestock at risk.

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Some of the areas have signs warning people of the dangers, but they are of little value if the areas are unfenced.

The Hwange Colliery Company has contracted mining consultants from the global DMT Group to investigate the cause of the underground fires in the town and surrounding areas.

A report is expected later in March.

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Most of these coal fires start with the ignition of exposed surface seams, but they can also occur in coal storage or waste piles.

The fires ignite through spontaneous combustion or natural or human activity, and they release toxic fumes.

Those who fall victim to the fires suffer a range of physical and psychological effects, according to a recent report by the Centre for Natural Resource Governance (CNRG), a research and advocacy organisation based in Zimbabwe.

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It says some victims are traumatised by near-death experiences or left with permanent disabilities that ruin their lives.

“The children who fall victim to the coal seam fires suffer a range of physical and psychological effects, which include post-traumatic stress disorder,” the report states.

Tomu says she is worried about Lincoln, who was supposed to have been enrolled in the first grade of primary school but could not as he is always rubbing his wounds.

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“I feel for him. He is traumatised. He cannot put on shoes because of the pain,” she says.

Lives changed and lost

Another survivor from Hwange, Preside Sibanda (17), has stopped going to school because of his burn wounds.

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Sibanda was injured in 2020 at a decommissioned mine in Hwange that is now a college.

“I burnt both of my legs when I went to pick mangoes at the old mine.

“I am shy to go to school as fellow students laugh at me because I am always rubbing my itchy legs,” he says.

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“If I stand for a long time, I start to feel pain. I miss playing my favourite sport, football, with my friends.”

The coal fires claimed the life of eight year-old Alisha Sekina Musvite  in November.

She was swallowed waist-deep by a fire hole at an old dump site in Makwika village, where Tomu and Lincoln also live.

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She died just days after both her legs had been amputated.

“Children, by nature, love playing. They are curious, experimental and love adventures,” says Simiso Mlevu, a communications officer at the CNRG.

“Most of the children who have been burnt met their fate while playing with their peers.

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“Some of the coal fires are near schools.”

To prevent accidents, the villagers in Hwange have been calling on mining companies to detect underground fires, erect warning signs and fence off the affected areas to keep children out.

Tomu, whose husband works at one of the local mines, says the family reported Lincoln’s injuries to the Hwange Colliery Company and asked for help with his medical bills, but to no avail.

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“I used a family medical aid, but I bought some of the medicines required by the doctors myself.

“We reported the matter to the safety manager, but all seems to have fallen on deaf ears.”

Thobekile Shoko, a regional organiser for the National Mine Workers Union of Zimbabwe, says it’s hard to apportion blame for the fires on a single company.

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“Hwange as a whole is a coal mining place.

“Where we stay we are told the houses were built on top of the old mines and these fires just appear,” she says.

Shoko says awareness campaigns have been undertaken in schools, but more can be done to prevent accidents and help the victims of these fires.- New Frame

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National

EcoCash bill splitting signals rise of social commerce in Zimbabwe

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BY STAFF REPORTER

EcoCash’s latest bill-splitting feature on its Super App is not just a product upgrade, it is part of a broader shift towards “social commerce,” where financial transactions are embedded directly into everyday conversations.

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Traditionally, sending money has been a deliberate, separate action: open the app, enter details, confirm payment. But with EcoCash’s integrated chat environment, that process is being redefined. Payments now happen in the same space where decisions are made — within conversations among friends, families and colleagues.

This development, which is being driven by Sasai Fintech, a subsidiary of Cassava Technologies, result is a more natural flow between communication and commerce.

This model, often referred to as chat-first payments, is gaining traction globally. Platforms such as Venmo in the United States and Revolut in Europe have popularised the idea of embedding payments into social interactions, allowing users to split bills, request funds and settle expenses within a messaging context.

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EcoCash’s move signals that Zimbabwe is aligning with — and in some ways accelerating — this global trend.

Unlike many mature markets where card-based payments dominated before social features were layered on, Zimbabwe’s mobile-first ecosystem provides a different foundation. Mobile money is already deeply embedded in daily life, making it easier to integrate financial services into conversational platforms without requiring a behavioural overhaul.

By placing bill-splitting within its chat interface, EcoCash is effectively turning conversations into transaction points. A group discussing dinner plans can now split the bill instantly. Colleagues organising transport can settle contributions in real time. Families coordinating school fees or groceries can move from agreement to payment without leaving the chat thread.

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This convergence of messaging and money is at the heart of social commerce.

From a strategic standpoint, the implications are significant. Each conversation has the potential to generate multiple transactions, increasing activity on the platform while strengthening user engagement. Payments become less of a task and more of a seamless extension of communication.

Industry analysts note that this model tends to drive higher transaction frequency and user retention, as financial interactions become habitual rather than occasional. For EcoCash, the bill-splitting feature is a practical entry point into this space, simple enough to encourage adoption, yet powerful enough to shift behaviour.

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National

Zimbabwe’s diplomatic ‘House of Cards’ exposed as funding crisis hits missions

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File footage retrieved online

BY WANDILE TSHUMA

Zimbabwe’s push to rebrand itself on the global stage is being undermined by a deepening funding crisis that has left key diplomatic missions in disrepair and staff facing eviction threats, lawmakers have warned.

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A parliamentary report presented on Tuesday  shows a stark disconnect between rising foreign currency inflows and the deteriorating state of the country’s embassies abroad. While diaspora remittances surged to nearly $1.8 billion in the first three quarters of 2025 and exports jumped 27%, Treasury released only about 60% of the Foreign Affairs Ministry’s budget.  

The shortfall, equivalent to over ZWG1.2 billion, has “critically hampered” operations and stalled infrastructure upgrades at missions meant to anchor Zimbabwe’s international presence, according to the Portfolio Committee on Foreign Affairs.

“The substandard condition of missions… projects an image of resource scarcity and neglect,” the report said, singling out the embassy in Japan as emblematic of the decline.  

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Renovation delays in key capitals such as London and Berlin, alongside stalled construction projects in Abuja, have eroded Zimbabwe’s diplomatic standing, lawmakers said. The ministry failed to meet targets to renovate or construct properties, missing at least five planned upgrades by September 2025 due to lack of funds.  

Members of Parliament warned that the deteriorating infrastructure risks sabotaging the government’s “Brand Zimbabwe” campaign, which seeks to attract tourists, investors and trade partners.

“If we want to attract investment and build strong relations, we must present ourselves in a dignified and professional manner,” one lawmaker said during debate, adding that underfunded embassies “do not present the actual face of the country.”  

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The crisis extends beyond bricks and mortar. MPs said erratic funding has disrupted day-to-day operations, leaving missions struggling with basic costs such as fuel, ICT support and staff welfare. In some cases, diplomats abroad face “evictions and lockouts” due to unpaid expenses, Parliament heard.  

Underfunding has also weakened Zimbabwe’s ability to assist its citizens overseas and curtailed its participation in global diplomacy. “Underfunded embassies are often unable to assist globally dispersed citizens, even in emergencies,” another MP said.  

The situation has created what analysts describe as a fragile diplomatic architecture — one buoyed by strong economic inflows from the diaspora and export growth, yet hollowed out by fiscal constraints.

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The committee noted that while Treasury has provided average monthly reimbursements of about $6.3 million to support missions, the funding gaps have “compromised the Ministry’s performance” and delayed critical projects.  

This contradiction is particularly striking given the government’s emphasis on economic diplomacy. Export earnings reached $8.57 billion between January and November 2025, sharply narrowing the trade deficit, while tourism campaigns under the “Brand Zimbabwe” banner have boosted international arrivals.  

Yet lawmakers cautioned that without adequate and timely funding, these gains could be undermined.

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“Funding must not be allocated on paper. It must be released on time. Without that, even the best plans will fail,” one MP said.  

The committee urged Treasury to prioritise full and timely disbursements to restore Zimbabwe’s diplomatic infrastructure, warning that continued neglect could damage the country’s global image and weaken its ability to compete for investment.

“Embassies are the face of the nation,” the report concluded. “Without resources, that face risks becoming a liability rather than an asset.”

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In the community

Zimbabwe moves to support human-wildlife conflict victims

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BY NOKUTHABA DLAMINI

Cabinet has officially approved a transformative National Wildlife Policy, marking the first major overhaul of the sector’s regulatory framework in over three decades.

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For the communities of Matabeleland North—from the elephant-dense corridors of Hwange to the tourism heartbeat of Victoria Falls—the policy promises a radical shift in how local people coexist with and benefit from the country’s natural heritage.

Presented by Finance minister Mthuli Ncube on Tuesday, the new policy acknowledges that the wildlife sector has been “remarkably transformed” since the current laws were enacted in 1992.

The updated framework seeks to align Zimbabwe with modern international best practices, moving toward a “vibrant wildlife-anchored economy” that directly supports national development.

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For residents of Hwange and Victoria Falls, the most critical breakthrough is the policy’s explicit focus on human-wildlife conflict (HWC).

The framework provides for the implementation of the Human-Wildlife Conflict Relief Fund, specifically designed to provide benefits and support to victims of wildlife encounters.

This is paired with new regulations for CAMPFIRE (Communal Areas Management Programme for Indigenous Resources) and the establishment of dedicated wildlife corridors to reduce dangerous interactions between animals and human settlements.

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The policy is built upon 10 strategic pillars, including community-based natural resources management and the equitable sharing of benefits.

Crucially, the government now recognises wildlife as a “public resource,” with the policy aiming to support devolution and enhance “active community participation.”

This ensures that present and future generations in Matabeleland North are not just neighbours to the game reserves, but active stakeholders in its socio-economic success.

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However, community members say the success of the policy will depend on how effectively benefits are devolved to grassroots level.

“We have heard policies before, but what matters is whether the money reaches us,” said a Hwange villager, Eslina Ndlovu from Nemanhanga. “Our schools are struggling, some do not even have adequate classrooms or learning materials. If wildlife revenue is coming from our areas, it should help improve our education system.”

Another villager,Joseph Mwembe from Vukuzenzele village under Chief Mvuthu, echoed similar sentiments, calling for investment in health services. “We are living with wildlife every day, but our hospitals are not equipped. We don’t have proper referral hospitals or machines. If this policy is serious about supporting communities, then we must see that money building clinics, equipping hospitals, and improving services here in Matabeleland North,” he said.

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Villagers stressed that without tangible improvements in infrastructure and social services, the policy risks falling short of its intended impact.

“If communities do not benefit in real terms, then it defeats the whole purpose of calling wildlife a national resource,” added Ndlovu.

The policy also introduces measures for fisheries conservation and the protection of indigenous plant species, with strict penalties for violations that threaten resource sustainability.

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