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Victoria Falls vendors cry foul as hotels dominate souvenir sales

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BY FORTUNE MOYO

Inside the Sinathankawu arts and crafts market in Victoria Falls, Amon Kunda polishes a sculpture as he waits for customers.

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The market is lined with stalls that sell beaded work, wood carvings of various sizes and textures, and other souvenirs.

The wares are neatly arranged, each piece the evidence of a skilled hand.

Other traders — some of whom are craftsmen themselves — sit in their stalls and polish their products.

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Like Kunda, they’re waiting for customers, mostly local and international tourists who visit the town for attractions such as Victoria Falls, one of the largest waterfalls in the world.

These attractions guarantee a ready market. But today, only a few customers have visited.

Kunda lives in Chinotimba, a high-density Victoria Falls suburb known for its resorts, and has had a shop in the arts and crafts market for 17 years.

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“I have built a home and put my two boys through school from selling arts and crafts,” says the father.

“But hotels and lodges have stolen our business.”

Local arts and crafts traders in this tourist hotspot decry increasing competition from hotels and lodges, which they say is not only stealing their heritage but denying them a livelihood.

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Traders contend the competition worsened during the pandemic, when movement restrictions meant that tourists — both local and international — stayed in their hotels, prompting hotels and lodges to sell souvenirs directly to visitors.

Even after restrictions eased, hotels didn’t stop, so now, fewer tourists buy directly from informal traders.

“People were cautious of moving around,” says Nguquko Tshili, secretary-general for the Adam Stander Traders Association, an association of arts and crafts businesses in Victoria Falls.

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“They bought curios at hotels and lodges where they were staying.”

Between 500 and 600 traders have been affected in Victoria Falls alone, Tshili says.

For arts and crafts traders like Kunda, the industry is their lifeline, and they make up a significant part of its infrastructure.

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Arts and crafts products ranked fifth of 13 products and services, according to 2018 government data, in terms of percentage of products consumed by tourists, such as food and beverage services, accommodation services and travel agency services.

Foreign visitors spent 12.1% of their total expenditure on arts and crafts that year.

The conflict between hotels in Victoria Falls and arts and crafts traders is about more than just loss of business, says Daves Guzha, a renowned arts expert and theatre producer based in Harare.

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Guzha worries that if this line of business doesn’t remain viable for traders and they lose out to big hotels, they will lose more than a lifeline.

They will lose their culture.

Rayton Ncube has spent 22 years in the curio trade; it’s his identity.

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“Hotels and lodges should stick to their core business of offering accommodation to tourists and not interfere with our business, which is our sole source of livelihood,” says Ncube, a father of four.

The solution, Ncube says, is for the municipality to ensure that businesses stick to providing the services for which they are licensed.

“Our biggest challenge is that there is no law or clause in the local laws that stops hotels and lodges from selling artifacts,” says Tshili, the secretary-general for the traders’ association.

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“We are currently in the process of lobbying the municipality to include a clause that protects our businesses.”

He says the clause will bar hotel operators from selling curios.

Zimbabwe’s arts and crafts exports reached about $10.5 million in 2019, mostly destined for South Africa, Europe and the United States.

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Mandla Dingani, spokesperson for the Victoria Falls Municipality, says businesses are free to offer whatever services they wish, if they are licensed for it.

“[The municipal] council licenses according to services rendered by the applicant, and in this case, the hotels in question have been duly licensed for their services and crafts shops domiciled in their areas of operation as well,” Dingani says.

Licenses are governed by the Shop Licences Act, which doesn’t discriminate against any company’s intention to venture into a type of business, Dingani says.

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“In the same spirit, the local authority is not prohibited from licensing hotels who intend to venture in the selling of artifacts.”

Brian Ndlovu, business manager for Teak Lodge in Aerodrome, a low-density suburb of Victoria Falls, says the municipality licensed the hotel to sell crafts in 2016.

In most cases, he says, their clients prefer a one-stop shop.

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He adds that between 2014 and 2015, tourism boomed.

The lodge saw it as an opportunity to expand its business.

Nqobizitha Mangaliso Ndlovu, minister of environment, climate, tourism and hospitality, says the current conflict is in the jurisdiction of the municipality, which is responsible for issuing trading licenses.

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But he sees the arts and crafts sector as a part of tourism that makes a significant contribution to the country’s economy.

“As a ministry, we make sure that we support the sector the best way we can,” he says.

Tourism in Zimbabwe has made major contributions aside from employment, according to a study published in the African Journal of Hospitality, Tourism and Leisure.

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For example, international tourists spend foreign currency, which boosts Zimbabwe’s currency reserves.

Tshili says the traders’ association is in the early stages of drafting a proposal to the municipality.

Dingani confirms that the Victoria Falls Municipality has not yet received an official complaint from local traders.

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Meanwhile, he urges hotels, craftsmen and traders to engage in dialogue and figure out the best way to work together — “from the production line right up to the selling point.” – Global Press Journal

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Retailers send Mnangagwa SOS as shops continue shutting down over operational woes

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BY ZIMLIVE

The Confederation of Zimbabwe Retailers (CZR) has implored President Emmerson Mnangagwa to intervene and save the sector which has seen various formal retail and wholesale businesses closing shop countrywide due to operational challenges.

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In a statement on Sunday, CZR president Denford Mutashu said the continued closure of formal retail and wholesale businesses is a direct consequence of the tough economic environment that has consistently failed to support formalised sector players who face stiff competition from informal businesses and vendors the majority of whom have no tax obligations to deal with.

Mutashu said his association was concerned that authorities continue to downplay the crisis.

“The recent closure of several outlets under the N. Richards Group, coupled with Spar Zimbabwe’s painful decision to shut down Queensdale Spar, Choppies Zimbabwe’s exit from the market, and Mahommed Mussa’s significant reduction of shop space by 60%, highlights the growing crisis.

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“As the representative association for these and other brands, CZR is alarmed that while formal businesses face enormous challenges, the authorities continue to present a different picture of the operating environment,” he said.

Given the situation, Mutashu said, only President Mnangagwa can rescue the troubled sector.

“CZR therefore calls for urgent intervention from His Excellency, President Emmerson Dambudzo Mnangagwa, to rescue what remains of the formalized retail and wholesale sector,” said Mutashu.

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He said the sector was in urgent need of rescue.

“While CZR acknowledges the continued support from the Ministry of Industry and Commerce, it is clear that the root causes of these challenges are fiscal and monetary in nature. These require urgent and decisive action to ensure the survival of formal businesses.

“CZR therefore appeals to the Presidium to prioritize interventions aimed at saving jobs and mitigating the ongoing wave of shop closures and retrenchments,” he said.

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Crisis in Zimbabwe Coalition vows to resist term limit changes

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BY WANDILE TSHUMA

Zimbabweans are speaking out against proposed constitutional amendments that would extend President Emmerson Mnangagwa’s tenure beyond the constitutional limit of two five-year terms.

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A stakeholder engagement meeting convened by the Crisis in Zimbabwe Coalition today brought together a diverse group of stakeholders, including labor, church, and business representatives, to devise a collective strategy against the proposed amendments.

“The participants firmly argued that such changes would significantly undermine the spirit and collective will of the Zimbabwean populace,” the meeting noted.

They characterized the amendments as “self-serving maneuvers orchestrated by a small clique of politicians pursuing personal ambitions over the broader interests of the nation.”

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“This clique’s pursuit of power undermines the very foundation of Zimbabwe’s democracy,” the meeting emphasized. Furthermore, the participants noted that the proposed amendments “fundamentally contradict the democratic principles enunciated in the country’s constitution.”

The meeting expressed concern that enacting such changes would exacerbate the lingering legitimacy crisis, leading to increased international isolation and a further decline in Zimbabwe’s global standing.

The participants also reflected on how these ongoing attempts to alter the constitution demonstrate a profound disregard of the will of Zimbabweans, as expressed in 2013 when they unanimously voted for the supreme law.

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The meeting further noted that the relentless efforts to amend the constitution will continue to limit the democratic space in Zimbabwe. “The shrinking environment poses a serious risk of consolidating authoritarian practices and eroding the fundamental rights and freedoms of the citizens,” the meeting warned.

In addition to the constitutional amendments, the meeting highlighted the ongoing economic crisis in Zimbabwe, which has severely impacted the daily lives of ordinary citizens. “As inflation spirals and basic necessities become increasingly scarce, many families struggle to meet their fundamental needs,” the meeting noted.

The participants expressed concern that political elites and a small group of individuals with close ties to the government are exploiting the nation’s resources for their own gain. “This systematic looting occurs with little regard for the welfare of the populace, exacerbating the country’s economic plight and contributing to widespread hardship among the general population,” the meeting emphasized.

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To resist these developments, the meeting resolved to:

– *Build a Broad-Based Movement*: Unite various stakeholders to defend democratic space and resist the proposed constitutional amendment. This comprehensive approach seeks to unite stakeholders, including the media, diplomats, community mobilizers, and rapid response teams, to ensure ordinary Zimbabweans are empowered to engage in this righteous and noble cause.
– *Mobilize Nationally*: Prioritize community consultation to safeguard the constitution and nurture a culture of constitutionalism. This mobilization effort must extend across all political affiliations and should commence without delay.
– *Convene a National Convention*: Organize an inclusive national all-stakeholders convention that incorporates all stakeholders to prepare for a united response, specifically a collective VOTE NO campaign, should a referendum be called regarding any constitutional changes.
– *Employ All Permissible Channels*: Utilize mass mobilization initiatives, organize demonstrations, engage in diplomatic discussions, and pursue public interest litigation to challenge and stop the encroachments on democracy.

The Crisis in Zimbabwe Coalition emphasized the urgency of mobilizing citizens across the country to defend democratic ideals and resist any proposed amendments to the constitution.

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Update on Victoria Falls town clerk issue: Residents association speaks out

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Victoria Falls town clerk Ronnie Dube

BY NOKUTHABA DLAMINI 

Victoria Falls Town Clerk Ronnie Dube’s suspension and reinstatement have sparked controversy.

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Late last year, Mayor Prince Moyo suspended Dube over corruption allegations, but the minister Daniel Garwe intervened, calling for the suspension to be rescinded.

The Victoria Falls Combined Residents Association (VFCRA) objected to the minister’s decision, citing concerns over corruption.

After a series of meetings and protests, Dube was reinstated in the first week of January.

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VFCRA Chairperson Kelvin Moyo met with VicFallsLive to discuss the developments.

NOKUTHABA DLAMINI: Maybe if you can start by briefing us on what has happened following the meeting before Christmas with the residents?

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KELVIN MOYO: There was the rescinding of the town clerk’s suspension, which was done by the councillors in a special full council meeting, excluding residents. Afterward, the town clerk came back to work. We called a residents’ meeting and updated them on what had happened. Some councillors attended but couldn’t speak due to the code of conduct requiring them to speak through the mayor, who was unavailable that day.

As a result, residents resolved to go to the council and ensure that, on the day the town clerk was meant to return to work, January 6th, they would demonstrate peacefully to express their dissatisfaction with the decision. Residents expected the town clerk to clear his name through the courts and the commission of inquiry before returning to office. However, these expectations were not met, and he resumed his duties.

We reported the issues to court and obtained a case number. Currently, we are following up on the investigation’s progress. The local ZRP advised us that the case has been referred to Hwange, where an investigating officer will handle the criminal aspects, while another investigator from ZACC will address the administrative issues.

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Residents expect the town clerk to inspire confidence by clearing his name and ensuring that rates and tariffs are used effectively. They are worried about expensive rates and tariffs, which are linked to corruption allegations against the town clerk. We will continue to push for justice and ensure that the Victoria Falls remains a destination of choice for local and international investors.

Regarding the minister’s comments labeling our associations as “burial societies,” I view it as political banter. Our mandate is to represent the interests of Victoria Falls residents, and we are registered associations, not burial societies. We are constituted to ensure service delivery, particularly in areas like water, garbage collection, roads, and drainage systems. We will continue to be watchdogs, ensuring that the council’s actions are consistent with the laws of the urban council act and the nation.

I believe the minister is misinformed about the situation on the ground. If he engages with us, I’m confident he will understand our perspective and not have the same views and comments about the Victoria Falls and our associations.

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