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Poor service delivery, lack of transparency cost Hwange residents:GWRT

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BY LWANDLE MTHUNZI 

Hwange residents have complained about poor service delivery by the Hwange Local Board (HLB) , especially public toilets which are a health hazard.

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Hwange and Victoria Falls are the only urban areas in Matabeleland North.

In a statement, Greater Whange Residents Trust (GWRT) said residents are worried about poor service and lack of transparency in the local authority.

“Greater Whange Residents Trust has noted with concern the deterioration of service delivery both in Hwange Local Board and concession areas in 2022, notably in Empumalanga West and public toilets,” said GWRT.

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Hwange town is administered by various authorities including HLB which presides over Empumalanga, Chibondo and Baobab areas, Hwange Colliery which administers all concession areas covering Number 1, 2, 3 and 5,

National Railways of Zimbabwe that oversees Railways and Nguminja areas as well as Zimbabwe Power Company whose area of jurisdiction covers suburbs around the power station.

There are plans to integrate all the areas into one local authority under HLB which is set to become a town.

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However, it is the old dysfunctional public toilets in the concession areas that have irked residents.

Each public toilet is shared by not less than 100 people and hardly has running water as residents use the bucket system.

The Railways section has been without water and electricity for several months on end.

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Residents fear they might be exposed to diseases.

Roads are also in a sorry state.

GWRT chairman Brian Chikumbo said the issue of toilets is a cause for concern.

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“Public toilets are a challenge in the concession areas that are under Hwange Colliery while the HLB has been failing on servicing land for people to start building houses in Empumalanga,” he said.

He said a majority of the homeseekers had paid to the council for housing stands but still cannot access them to start building.

“In Empumalanga it is of great concern that it has taken a long time for progress to happen. People are not allowed to build and the reasons being cited being that the place is not yet ready according to

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Government regulations.

“The local authority has to be honest and come forward to tell people what really needs to be done. We need transparency to highlight what is exactly hindering progress, ”he said.

Chikumbo said surprisingly, there are some that have built houses and blamed this on corruption.

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In the community

Victoria Falls launches bill-payment incentive program to drive municipal growth

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BY NOKUTHABA DLAMINI

The City of Victoria Falls has launched a promotional campaign offering prizes ranging from solar power systems to helicopter rides to encourage residents to settle their utility bills and rates.

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The initiative, titled the “Pay and Stand a Chance to Win Promotion,” began on April 2, 2026, and is scheduled to run in three-month cycles through the end of the year. According to a notice issued by Town Clerk Ronnie Dube, the program aims to have residents work together to contribute to the continued growth and improvement of the city.

To qualify for the draws, domestic customers in high-density suburbs must pay at least 30% of their outstanding balance or a minimum of US$100. Residents in medium and low-density suburbs are required to pay at least 30% of their debt or a minimum of US$200.

The city is offering a tiered prize structure to incentivize different levels of payment. Four 3KVA solar systems are reserved as grand prizes for residents who achieve a zero-balance account. Other prizes in the pool include four refrigerators, four gas stoves, and 100 solar lights.

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Leveraging its status as a World Heritage Site, the city is also offering four “Flight of Angels” helicopter rides, four boat cruise tickets, and four complimentary dinner tickets for two. Consolation prizes such as city-branded T-shirts will also be available.

The first draw is scheduled for the second week of July, followed by a second draw in October. The final and grand draw will take place in the second week of January 2027. Residents can enter by making payments at Council Pay Points and dropping their receipts into designated entry boxes.

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In the community

Mat North athletes use stones, sticks as equipment shortages stall progress

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BY NOKUTHABA DLAMINI 

For many young athletes from Matabeleland North, the road to national competitions begins with makeshift tools—stones in place of shot puts and sticks standing in for hurdles.

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Despite a commendable showing at the just-ended National Association of Secondary School Heads (NASH) athletics championships in Kadoma, the province’s progress continues to be hampered by a critical shortage of proper equipment.

Speaking after the event, Matabeleland North NAPH vice secretary Edward Mudimba of Binga said the lack of standard implements at grassroots level is affecting athletes’ development and performance.

“In some cases, learners are using stones for throwing events and sticks for hurdles at school level. By the time they reach national competitions, they are not familiar with standard equipment,” said Mudimba.

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Matabeleland North sent a delegation of 121 participants drawn from all seven districts and showed encouraging improvement at the national meet. However, Mudimba said the province’s potential is being held back by resource constraints.

“We are improving and we are going somewhere, but we need proper support. From school level up to provincial level, we are largely using substandard implements,” he said.

The challenge is most evident in field events such as shot put, discus and javelin, where proper technique depends on consistent use of correct equipment.

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“You find that learners are improvising with stones or other objects. When they get to national level and are given standard equipment, it becomes difficult for them to adjust,” he added.

Other disciplines such as high jump are also affected, with many schools lacking basic equipment like landing mats, uprights and crossbars.

Despite these setbacks, Matabeleland North athletes still managed to compete against better-resourced provinces—highlighting the depth of raw talent in the region.

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“There is talent in our children, but without proper equipment and financial support, it becomes difficult to fully develop that potential,” said Mudimba.

He urged schools and stakeholders to prioritise investment in standard athletics equipment, acknowledging that while costs are high, they are necessary for long-term development.

 

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Binga

Binga MP proposes split of Binga district amid service strain

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BY NOKUTHABA DLAMINI

Member of Parliament Fanuel Cumanzala has formally challenged the government to explain why the Binga District, which now has a population exceeding 160 000 people, has not been divided into two separate administrative zones .

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In a series of questions submitted to the National Assembly on Tuesday, the legislator argued that the current geographical boundaries, established during the colonial era, are hindering modern governance.

Cumanzala stated that his inquiry “seeks to understand the rationale behind the decision, especially considering the need to enhance administration, improve governance, resource allocation, and service delivery by creating smaller, more manageable units,” particularly as the area sees an influx of migrants from Gokwe and Lupane.

The MP also raised alarms over the “dire” state of local healthcare infrastructure. He specifically pressed the Minister of Health and Child Care for concrete plans to “permanently resolve the challenges faced by Binga District, particularly regarding the mortuary, which has not been fully operational for a long time”.

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Further queries from Cumanzala addressed the economic transparency of the region, demanding to know “how much revenue is being generated from mining operations in Binga District”and how those funds are being reinvested into the Zambezi Valley.

He also sought updates on whether the government still intends to rehabilitate the district hospital to facilitate the establishment of a nursing school.

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