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Zinwa pre-paid water system weighs heavily on Hwange residents




When Dr Tulani Maposa’s tenants wash their dishes or clothes at a tap outside his house, chances are that he’s secretly watching them.

Sometimes when residents take showers, he listens through the walls to make sure they don’t stay in too long.

Keeping a close eye on tenants’ water practices may sound like an invasion of privacy.

But Maposa swears it’s not his choice. “I am forced to monitor how tenants are using water so that it lasts for the month,” says the family man and medical doctor for a local football team.

Maposa owns a three-bedroom house in Empumalanga, a suburb of Hwange, a coal mining town in western Zimbabwe.

He occupies part of the house with his wife and three children, and rents out two bedrooms to two other families.

Maposa and his tenants share common areas like the kitchen and bathrooms.

A new and controversial change in the way residents like Maposa are billed for water has met stiff resistance from consumers and their advocates, who say it hurts those who can’t afford to pay for water in advance.

The Zimbabwe National Water Authority, popularly known as Zinwa began installing new meters last year that require customers to prepay for the water they use.

But landlords like Maposa say the new meters have tremendously increased their bills, forcing them to take drastic, and at times invasive, measures to ensure their tenants don’t waste water.

efore the authority introduced prepaid water meters, residents paid their water bills after usage, at the end of the month.

The new system requires customers to go online and pay for a code that allots them “tokens” of water.

When the tokens run out, the meter automatically shuts off the flow of water until the consumer buys more.

Maposa says his monthly bill, which used to average around 2,000 Zimbabwean dollars (ZWL) ($3.89) before a prepaid meter was installed at his property in March, has shot up 65% to 3,300 ZWL ($6.42) for the 30 cubic meters (almost 8,000 gallons) of water the three households on his property use.

“It is such an unfair system,” he says.

During times of network connectivity failure, which are common and can last up to four days, Maposa says it’s impossible for even people who have money to buy more water when they run out.

He’s concerned that could turn into a health crisis, especially now that people are trying to avoid contracting the coronavirus.

Clifford Nkabinde, who works as a freelance accountant for various organizations, says his water bill has increased nearly 60 percent since April, when the water authority installed a prepaid water meter at the family house in Empumalanga, where he lives with his parents.

“When I don’t get any work for a particular time, life becomes tough,” Nkabinde says.

“My parents are my responsibility; and with the introduction of these meters, life has become more difficult as I also take care of food, electricity, water and other necessities.”

Nongovernmental organizations also accuse the water authority of using the prepaid meters as a way to privatize water, which they say is an infringement on the human right to water.

“Prepaid meters ensure that access to water is only guaranteed to those who can pay,” says Joy Mabenge, national chairperson of the Zimbabwe Coalition on Debt and Development, a social and economic justice organization.

“This is akin to privatization and commodification of water.”

But Marjorie Munyonga, a spokesperson for the water authority, denies that the agency is trying to privatize water.

She says the upgrades to prepaid water meters were necessary because the gadgets are an emerging innovation to help with water resource management.

“It does not in any way limit anyone’s right to water,” she says. “In fact, prepaid meters are giving consumers greater control of their water-use patterns, which was not the case with the old metering system.”

Munyonga denies that the new meters have made water more expensive for consumers, saying the agency uses exactly the same pricing tariffs for the new meters as it did the old.

She says there are new pricing tiers designed to encourage conservation of water, which might explain why some are paying more.

For example, a customer who uses under 10 cubic meters (2,641 gallons) of water is charged 173.59 ZWL ($0.33) for each cubic meter (264 gallons), compared to 300.89 ZWL ($0.59) per cubic meter between 21 and 30, she says.

“The narrative that prepaid water is more expensive is a result of misconceptions emanating from the fact that when the water authority introduced prepaid meters, the postpaid and prepaid systems were integrated in a way that allows clients to pay off their debts wherever they purchase prepaid tokens,” Munyonga says.

Many urban water supply agencies in African countries such as Namibia, Zambia, South Africa, Uganda, Kenya and others have adopted prepaid water meters to improve collection of payments.

Despite the development, controversy surrounds the system as some see it infringing on people’s right to water.

Local residents such as Nomthandazo Masuku say individual cities should create backup water supply systems to kick in when residents run out of water and can’t afford to buy more from the water authority, or when they have no network connectivity.

The mother of two says she and other residents are pushing the Hwange Local Board, the town council, to drill boreholes for residents as an alternative water source.

“When the water token is running low, we are forced to use the bush to relieve ourselves because we need to save water for other uses,” she says.

“It is more difficult when you have children.”

Dumisani Nsingo, the public relations officer for the Hwange Local Board, says the local council is looking into the issue of drilling boreholes in its area of jurisdiction as a contingent measure in the event of water disconnections.

“We included the drilling of eight boreholes at selected areas in our budget this year,” Nsingo says.

Other residents want the water authority to stop installing the new meters and return their old ones. In February, about a month before Maposa’s meter was installed, he and a dozen other residents took the agency to the High Court in Bulawayo.

A judge agreed with the residents that installation of prepaid meters without consent of the consumers was “unlawful, unreasonable and unfair.”

The judge ordered the agency to stop installation of meters, remove those it had already installed, and replace them with the old ones.

But Maposa says the water agency defied the court order and continued to install new prepaid meters, including at his home.

Munyonga, the water agency official, says it would have been impractical to stop the programme because 2,843 prepaid water meters had been installed in Hwange, representing 96 percent of clients.

“The rollout of the meters is going ahead well, not only in Hwange, but in other parts of the country,” Munyonga says.

Justice Alfred Mavedzenge, a constitutional scholar and legal adviser at the Africa Regional Programme of the International Commission of Jurists, says the court order was a temporary relief order, which doesn’t stop the agency from installing prepaid meters.

As long as the matter has not been finalised, it can continue installing the meters, he says.

“Personally, however, I believe it is unlawful for Zinwa to install the prepaid meters without consulting the residents,” Mavedzenge says.

“Maposa and company in the meantime can appeal this interim order.”

But Maposa says he and other residents have no intention to go back to court and ask the judge to force the water agency to obey the order.

Instead, they have decided to request local authorities to engage the agency on their behalf to see how they can come up with a system that works for both parties.

Until then, Maposa says he must continue to monitor his tenants’ use of water.

He doesn’t like to because it’s exhausting and he doesn’t feel good about having to spy on his tenants. He laments his loss of humanity — that sense of care that makes communities share resources — and attributes it to the prepaid meters.

“In the event one has no money to buy water, it is difficult to ask for water from your neighbour because they also buy the water,” Maposa says.

“Before prepaid meters, as neighbours we would share water and at the end of the month, when the bill came, we would split the cost. Now that is not possible.”

So far, Maposa’s tenants don’t seem to mind him monitoring their water use.

As he speaks about how uncomfortable it makes him, one of his tenants walks by and overhears the conversation.

The tenant declines to give his name or to be interviewed at length, but he says he understands why his landlord has to be vigilant.

“It’s tricky,” he says, “but I guess he has to do that so that we are all accountable.” – Global Press Journal

Fortune Moyo is a Global Press Journal reporter based in Victoria Falls, Zimbabwe.

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Binga by-elections called off: ZEC





The Zimbabwe Electoral Commission (ZEC) has suspended the by-elections for wards 6, 8, 10, 15, and 23 of Binga Rural District Council in Matabeleland North Province which were scheduled for Saturday. 

ZEC chief elections officer Utloile Silaigwana made the announcement on Friday following a High Court order after  Collen Mudenda challenged the nomination of the five councillors who were recalled in October by the MDC-T party. 

“The Zimbabwe Electoral Commission would like to inform members of the public that the High Court has ordered the suspension of by-elections for wards 6, 8, 10, 15, and 23 of Binga Rural District Council scheduled for Saturday 03 December 2022,” Silaigwana said. 

“This follows urgent chamber applications by Collen Mudenda who challenged the nominations of John Simunene Sikabotu, Kingson Mpofu, Mathias Mudenda, Joseph Mwembe, and Wilson Siampolomba on the grounds that they were disqualified from contesting as candidates in terms of Section 119 (2) (h) of the Electoral Act.

“The Section states that a person shall be disqualified from being nominated as a candidate on the nomination day or the day of an election when he or she is in default with the payment of any levy, rate, charge, or tax due and payable to the council concerned for more than 120 days.”

Silaigwana said the High Court ordered that the Commission should not proceed with the by-elections for the five wards pending the hearing of thr cases which was postponed to  January 4, next year. 

He, however said  despite the Binga order, by-elections for ward 20 of Binga Rural District Council, wards 4, 5, and 18 of Gweru Municipality, and ward 28 of Mberengwa Rural District Council will go ahead ahead as scheduled on Saturday. 


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In the community

Myths on Covid-19 pandemic spread across Hwange





Innocent Tevedzai, chairperson of the Zimbabwe Chamber of informal Association for People With Disabilities  says after getting inoculated vaccines to prevent Covid-19 pandemic, he was told that he will lose his fertility in the coming years. 

Royal Ndlovu, a Victoria Falls Combined Residents Association member says he was also discouraged from taking the vaccines after he heard that he was not only going to lose his fertility, but vaccines also meant losing his libido. 

Zimbabwe first rolled out Covid-19 vaccines early last year with the country relying mostly on Chinese made vaccines to bring the pandemic that paralysed the economy under control. 


Hwange district, where Ndlovu and Tevedzai come from was one of the areas that were prioritised by the government in the vaccination blitz as it sought to have tourist resorts re-opened for tourists, but community listening sessions held by VicFallsLive in some parts of Hwange district in Matabeleland North showed that some people are still sceptical about the safety of the vaccines.

Community leaders said the government did little to counter the misinformation, which is largely blamed on social media and this fuelled vaccination hesitancy. 

As such, ordinarily, Zimbabweans are caught up in a lot of myths and of course misinformation about the pandemic.

“We were told that we will not be able to conceive as this was intentionally done to reduce the population.” Tevedzai said. 

“Lack of verified information made it worse for us because we had to be vaccinated to gain public access at the time when misinformation and social ills such as teen pregnancies rose.” 

Hwange villagers, like other people in many parts of Zimbabwe were victims of misinformation about the vaccines, including allegations that those who got the Covid-19 vaccine will turn into baboons or that the vaccines were part of a scheme to reduce Africa’s population.

Even the World Health Organization says the Covid-19 outbreak and response was accompanied by an overabundance of information, some accurate and some not.

For Michael Ncube, a Victoria Falls City Council’ acting Public Health Officer, “this makes it tough for people to then find reliable sources and dependable guidance when they need it to fully curtail coronavirus,” he said. 

The myths Ncube added, included claims on cures and prevention.

 “For instance, people were told that when they vaccinate they will lose fertility or will die as this was deliberately done by the government to reduce Zimbabweans population, which is just mythical and therefore untrue,”

“We would like to assure out residents that the vaccines are safe and the country has highly specialised health personnels who also confirmed them and because of those vaccines, that’s why we have managed to set a barrier to prevent the transmission and that has paid off, as we have seen hospitalisations and deaths reduced and the economy fully opened.”

Zimbabwe has administered over 12 million doses of Covid-19 vaccines so far. 


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Armed robber storms Victoria Falls bank, walks away with US$12K





Zimbabwe Republic Police have revealed that the robber who held at ransom ZB bank workers on Wednesday after pretending to be applying for a bank loan got away with US$12 000 cash. 

The man dressed in black and white jersey, a hat and khaki as captured hours later through bank cameras pointing a shotgun towards workers while loading the money in his satchel that he was holding.

“The ZRP confirms that a robbery occurred at ZB Bank, Victoria Falls, on 30/11/22 at around 15.55 pm hours where an unknown suspect, armed with an unidentified pistol, posed as a genuine customer who wanted to enquire on the requirements to apply for a bank loan, “police said in a statement. 

“As the bank was about to close for the day, the suspect remained behind while other customers were leaving. After all the other customers had left, he produced a pistol and ordered the bank tellers to surrender cash in their tills. 

“The suspect stole US$12 000 before fleeing through the back exit door. Investigations are underway to account for the suspect.”

According to sources, the man was seen walking away until he disappeared. 

Meanwhile, police said they were also investigating an armed robbery case which occurred at a college in Chitunguza’s Seke residency on Monday, where three unknown suspects, armed with three unidentified pistols, attacked a security guard who was on duty at the premises and stole US$3 094 fuel coupons, US$8 076, and $43 100 cash after vandalising a safe. 


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